TERMS AND CONDITIONS
Read these Terms and Conditions carefully. They contain important information about your rights and obligations. Above all, you are responsible for reading the item descriptions and details regarding the products that you purchase to know what you are ordering. You that you fully understand and agree to these Terms and Conditions by placing an order on our website or by paying an invoice provided by Paper Muse .Co. Read our Refunds and Exchanges Policy on the bottom of our homepage at: www.papermuse.co
Once an order is placed, refunds will not be given for any reason, including but not limited to event cancellations, event postponements, event size reduction, natural disasters such as flood, fire, hurricane, tornado, viral pandemic, famine, late arrival of items due to shipping company (USPS, UPS, etc.) fault, or otherwise. If design work has been done but printing has not been commenced or completed, partial refunds may be approved but are at the sole discretion of Paper Muse .Co on a per order basis. Invitations and other printed materials are generally printed, packed and shipped within approximately 4-6 weeks of proof approval, but some artistry takes a bit more time. Special services like specialty printing that requires a steel die be created (foil stamping/letterpress) printed envelopes, die or laser cut items, and assembly will extend your order processing time as well. Then, please allow an additional 5-7 additional days for delivery. Some accessories ship from third party suppliers and may require additional production time. To ensure that these estimations for order processing and shipping are met, products from third party suppliers are often ordered soon after a deposit is placed and cannot be cancelled nor quantities changed. Minimum quantity orders will apply for increase in quantity after supplies have been ordered. Custom design and production begins once an order is received by Paper Muse .Co. Quantities may not be changed/decreased once product has been acquired and production started as all of our products are made-to-order.
Neither the Authority nor the Operator (Owner) shall be considered in breach of this Contract to the extent that performance of their respective obligations is prevented by an Event of Force Majeure that arises after the Purchase Date.
Invitations and other printed materials are generally printed, packed and shipped within approximately 3-4 weeks of proof approval, but some orders may take longer to complete. Special services like printed envelopes or laser cut items will extend your order processing time. Please allow approximately 5-10 additional days for delivery. Some accessories ship from third party suppliers and may require additional production time. To ensure that these estimations for order processing and shipping are met, products from third party suppliers can be ordered as soon as an order is received and cannot be cancelled nor quantities changed. Minimum quantity orders will apply.
We may agree to cancel or refund portions of an order that have not yet been designed, printed or shipped. If you have received a proof for a design, you are responsible for the cost of design time to personalize it for you and cost per proof will be determined on a case-by-case basis, depending on the scope of the design. Any agreement to refund a portion of any order is at the discretion of Paper Muse .Co on a per order basis. You agree to this by placing an order with Paper Muse .Co.
You must be 18 years or older to order or purchase Services from this site.
Registration (if applicable):
Your Conduct by visiting this site: By using this site you agree not to:
· Defame, abuse, harass, stalk, threaten, or otherwise violate the rights of others, including without limitation others' privacy rights or rights of publicity.
· Falsely state or otherwise misrepresent your affiliation with any person or entity, or use any fraudulent, misleading, or inaccurate email address or other contact information.
· Restrict or inhibit other users from using the Services.
· Violate any applicable laws, rules, or regulations.
· Express or imply that any statements you make are endorsed by us.
· Engage in spamming or flooding.
· Access or use (or attempt to access or use) another user's content without permission.
· Modify, adapt, sub-license, translate, sell, reverse engineer, deconstruct, or disassemble any portion of the Services or the Website.
· Remove any copyright, trademark, or other proprietary rights notices contained in or displayed on any portion of the Website.
· "Frame" or "mirror" any portion of the Website, or link to any page from the Website without our prior written authorization.
· Sharing Information: By using the Website, you agree not to upload, post, email or otherwise send or transmit any material that: (1) contains viruses, worms, Trojan horses, defects, date bombs, time bombs or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the Website; (2) is abusive, illegal, libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights or otherwise objectionable or which may give rise to liability or violate any law; (3) is in violation of a copyright, trademark or other intellectual property or other right of any person; (4) requests personally identifiable information; or (5) contains any advertisement, solicitations, chain letters, pyramid schemes, investment opportunities or other unsolicited commercial communication.
Sales and Promotions:
During any sales, promotions, or for any quotes/invoices/contracts with any amount of discount provided, proof approvals must be given via email within (5) days of receiving proofs or your order may be subject to cancellation and refund less the cost of any design work completed. Customer is responsible for communicating changes within (5) days and Paper Muse .Co is responsible for providing updated proofs within (5) business days. If Paper Muse .Co is not able to provide proofs within (5) business days, customers will be notified via email. Cancellation of orders is at the discretion of Paper Muse .Co.
You’re responsible for writing or editing any text copy unless specified in the original estimate. If you’d like me to write new content or edit text for you, I can provide a separate estimate for that. I may provide wording examples at no cost. For wedding invitations specifically, I will advise you on etiquette and best practices. The text you provide will be the text we use to create your proofs. Make sure you provide error free wording/templates at onset of the project.
Social Media and Other Sharing:
We reserve the right to share our finished work on advertising platforms such as bridal shows, trade shows, and social media outlets including but not limited to Facebook, Instagram, Twitter, Pinterest, at any time. You agree to this by placing your order. If you do not want your invitation set shared in any way, you must mail a letter of request via USPS prior to your order ship date. Mail your letter to: Paper Muse .Co, 492 Essex Drive, Rochester Hills, MI 48307.
All trademarks, service marks and trade names of ours used on this Web site are trademarks or registered trademarks of us in the U.S. and/or other countries. They may not be used without our prior express written permission. All other trademarks that appear on the Website ours such as of media, and trade shows but not limited to the Website, social are the property of their respective owners, who may or may not be affiliated with, connected to or endorsed by us.
The entire content of the Website, including but not limited to text, graphics and code, is our property. We may grant you permission to electronically copy and print hard copy portions of the Website solely for your own personal, non-commercial use, provided that you do not change or delete any proprietary notices from downloaded or printed materials. Any other use, including but not limited to the reproduction, distribution, display or transmission of the Website content is strictly prohibited, unless authorized by us in writing. We reserve the right to use designs created for you in our publication and marketing materials.
You guarantee that all elements of text, graphics, photos, designs, trademarks, or other artwork you provide to Paper Muse .Co for creation of your products are either owned by your good selves, or that you’ve permission to use them. Then, once designs created by Paper Muse .Co are supplied to you copyright will be automatically assigned as follows: You’ll own the printed products as I’ve provided them to you. I’ll give you finished proofs and you should keep them somewhere safe as I’m not required to keep a copy. (Should you need to reorder, you must do so within 10 days of proof approval.) You own all elements of text, images and data you provided, unless someone else owns them. I’ll own the unique combination of these elements that constitutes a complete design and I provide the final design to you for distribution, exclusively and in perpetuity for this project only. You are not allowed to use our designs for products not designed & printed exclusively by Paper Muse .Co.
We don’t offer our font name combinations as they are an integral part of our exclusive designs. We’ve spent many hours sourcing the perfect fonts for each design -- which makes us unique! We'd be delighted to create coordinating pieces for any invitation suite you order from Paper Muse .Co!
We respect the intellectual property rights of others and will take appropriate steps to protect the intellectual property rights of third parties if it receives notice in accordance with the Digital Millennium Copyright Act. If you believe your copyright or the copyright of another has been infringed on, please provide our Copyright Agent with a written notice containing the following information:
· a physical or electronic signature of the person authorized to act on behalf of the owner of the copyright interest that you believe has been infringed;
· an identification of the copyrighted work that you claim has been infringed;
· a description of where the material that you claim is infringed is located on the site;
· information on how to contact you including your address, telephone number, and email address, if available;
· a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
· a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
Claims of infringement should be mailed via certified mail, return receipt requested, to the following email address: email@example.com
Our Use of Information Submitted:
You agree that we are free to use any comments, information or ideas contained in any communication you may send to us, without notice, compensation or acknowledgement to you, for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products and services and creating, modifying or improving the Website or other products or services.
If you choose to upload or otherwise submit any material through the Website, including without limitation, photographs, images, text, graphics, data, or files to the Website, by uploading such video or photographs you represent and warrant that: (1) you own or otherwise possess all necessary rights with respect to your Submissions; (2) your Submissions do not and will not infringe, misappropriate, use or disclose without authorization, or otherwise violate any intellectual property or proprietary rights of any third party; and (3) you hereby consent to the use of your likeness, and you acknowledge you have obtained the written consent, release, and/or permission of every identifiable individual who appears in a Submission to use such individual's likeness, or if any such identifiable individual is under the age of eighteen (18), you have obtained such written consent, release and/or permission from such individual's parent or guardian (and you agree to provide to us with a copy of any such consents, releases and/or permission upon our request).
We may request that you submit evidence of your ownership of or right to use your Submissions. If, upon such request, we do not receive information we deem sufficient to evidence such rights, we reserve the right to: (i) suspend the shipping of an order or service relating to such content, and/or (ii) share the content and information regarding the member with governmental organizations, and/or law enforcement authorities.
Proofing, re-orders, changes and revisions, and minimums:
Customers are 100% responsible for grammar, spelling, dates, times, etc. on all parts of the products ordered and are advised to thoroughly review all provided digital proofs. It is recommended that more than one person review proofs as well. Proof approvals sent via email are legally binding. Be sure to review all parts before providing an approval. Products will go to print once we receive an approval and may be subject to substantial fees if changes need to be made once an approval is received.
Sometimes, things change throughout the scope of a project. We don’t want to limit your ability to change your mind. If you want to change your mind or add anything new, that won’t be a problem. Any additional fees will be confirmed in writing prior to doing the work. Should you need to submit data spreadsheets with corrections after the design is created, there will be fees to reformat your designs which will be charged hourly with a minimum $50.00/hour for reformatting/redesign fee, depending on the scope of the changes. This typically applies to items such as envelope printing and guest seating charts. Making changes can alter the date for when a project is projected to be completed. Changes to variable data design projects shall not exceed (5) individual corrections to be included in a given proofing round; if more than (5) changes are needed, the list will need to be resubmitted in its original form with all corrections made at a cost of minimum $50.00/hour to re-format your data and design. Should you want to change designs after data spreadsheets have been formatted and proofs supplied, design fees will be discussed before proceeding with work.
Should you need to order additional products once your order has been received, you will need to re-order the minimum amount defined on the product page you purchased. Always order at least 5-10 extras. Our turn around times are based on beginning the creation process once your order is received, and not once your proofs are approved. If Paper Muse .Co has started the process of ordering supplies for and creating made-to-order products, minimums apply for reorders and/or UNDER MINIMUM FEES WILL APPLY, if applicable. Providing quantities less than the defined minimum is at the sole discretion of the Owner and is subject to significant pricing differences than those defined on the product page.
Paper Muse .Co will alert you to any impending rush fees, via email, before said charges are required. Make sure all data spreadsheets are free of all errors before submitting.
Order Acceptance & Payment:
We reserve the right at any time after receipt of your order to either accept or decline your order for any reason. We reserve the right at any time after the receipt of the order, to supply less than the quantity you ordered of any item. Some circumstances under which we may cancel the order may include but are not limited to 1) defects or damages found at the time of shipping, 2) errors in the product description, quantity and pricing on our website or catalog (if applicable), 3) due to any typographical error, (4) if an item is out of stock or no longer available, (5) we become aware of a product safety concern, or (6) if a product is in violation of copyright or infringement laws or any other legal issue. By placing an order, you accept and agree that the total liability of us under any legal claims whatsoever, shall be limited to the amount of money you have actually paid solely and only for placing the order. If your order is rejected or limited by us, your exclusive and sole remedy is either (a) we will issue a credit to your credit card account in the amount charged for the canceled portion or the quantity not provided (if your credit card had been charged for the order), (b) we will issue a check for the amount paid by you if payment was received check (if applicable/accepted) or (c) we will not charge your credit card for the cancelled portion of the order of the quantity not provided. It will be in our sole discretion how to refund, refinance, or replace an item with a similar or identical product.
For each product or service you order from the website, you agree to pay the price applicable for the product or service (including any sales tax, surcharges and any delivery fees for the delivery service you select) as of the time you submitted the order. Unless agreed upon an alternative billing arrangement in writing, we will automatically bill your credit card submitted as part of the order process. By using a credit or debit card you signify that you are the rightful owner of the card. We shall not be responsible for inappropriate credit card use nor shall we bear the responsibility to verify credit card owner. Without limiting remedies, we reserve the right to charge a late fee on all past due payments equivalent to the lesser of one and a half percent (1.5%) per month on the unpaid balance or the highest rate allowed by law. By ordering from us, you agree to pay for all collection costs, attorneys fees, and court costs incurred in the collection of past due amounts.
*Stationery items are not refundable
Obligations & Responsibilities:
You acknowledge that, by providing you with the ability to view and distribute user-generated content on the Website, we are acting only as a passive conduit for such distribution, and we are not undertaking any obligation or liability relating to any such content. We do not and cannot review all communications and materials posted to the Website, and we are not responsible for the content of such communications and materials. All such content is offered AS IS, and you view and use it at your own risk. You acknowledge and agree that we may (but are not obligated to) do any of the following, at our discretion: (1) monitor and/or filter any Submissions; (2) remove or refuse to send, transmit, or otherwise use any Submission (including without limitation, by suspending the processing and shipping of any order related to any Submission); and/or (3) disclose any Submission, and the circumstances surrounding the transmission or use thereof to any third party.
If you become aware of misuse of the Website by any person, please contact us at firstname.lastname@example.org
Refunds or Exchanges:
Due to the nature of customized printables and papers ordered from a third party supplier, Paper Muse .Co does not offer full refunds on any orders. Colors viewed on a computer screen or mobile device vary from printed ink colors or paper colors as you see them online. Order a Sample Pack.
Some accessories ship from third party suppliers and may require additional production time. To ensure that accurate estimations for order processing and shipping are met, products from third party suppliers may be ordered as soon as an order is received. These items cannot be returned to our third party suppliers and therefore are not refundable. If you place an order for a certain quantity, we will not be able to change that quantity mid-process. You will be obligated to place another order, for at least the minimum quantity stated for that product.
We may agree to cancel or refund portions of an order that have not yet been designed, printed or shipped. If you have received a proof for a design, you are responsible for the cost of design time to design/create or personalize it for you. Any agreement to refund a portion of any order is at the sole discretion of Paper Muse .Co on a per order basis.